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StaffPro® optimizes branch staff, improves teller scheduling and reduces expenses.
StaffPro
is a browser-based staffing and service management system
designed to optimize staff schedules, significantly improve
the cost efficiency of branch staffing resources, and provide
greater access to information throughout the organization.
Watch a 3 minute video
StaffPro® works by providing critical capabilities in
a closely integrated system.
Forecasting - Produce staff projections from weighted
transaction volumes using formulas that capture and express
your operation. Forecasting is based on your branches transaction
volumes in specific time frames for each branch. StaffPro
is different from other staffing management systems by forecasting
from weighted transaction volumes using formulas that you
adjust to capture and express your knowledge and experience
of your operation.
Scheduling - Scheduling tools that allows management
to allocate staff resources exactly when and where they are
needed, based on predictive requirements by hour and day of
the week. New Baseline profiles are generated monthly and
are based on the prior three months activity. Schedules are
maintained based on the needs of the institution, can be scheduled
out into the future, and will reflect changes that may be
needed based on a new baseline or Trend anaylsis.
Trend Analysis - Trend Analysis projects changes in
transaction volume for specific future periods based on multiple
trends, such as, day of the month, peak days or weeks, seasonal
periods, etc. The trends are used to adjust the projected
staffing requirements for any given date.
Enterprise Reporting - An Enterprise reporting and
security module that serves as the reporting engine for StaffPro,
but can produce, distribute and manage report requirements
across all departments and applications. Reports are genenerated
by you whenever you need them, and allow you to adjust the
criteria for the report over time periods, locations, employees
and departments.
Tiered Performance Measurement - Tiered Performance
Measurement is designed to produce a quantitive score to measure
teller and other staff performance. View a teller/staff's
performance over time as well as ranking across the area,
region or the entire bank. Tiered Performance Measurement
scores are normalized in order that staff across an institution
can be fairly compared between full-time and part-time staff
or small and large branches. A history is maintained so that
supervisors can easily view an employee's performance over
time.
Together these features deliver up-to-date awareness of
current staff productivity to those responsible for it, and
provide the tools to let them optimize it.
New in Version 3
- Expanded Calendar scheduling manages and saves weekly schedules.
Detailed weekly work schedules for specific
calendar weeks are created with the ability to schedule
into the future. This complements the Model
and System schedules that have always been a part of StaffPro.
- Improved forecasting using comprehensive formulas that
analyze outstanding trends throughout the year and then
apply these projections to the forecasted schedule.
- Comprehensive administrative functions give the financial
institution the flexibilty to manage the system and staffing
functions themselves. This ability allows the institution
to control among many things, security access, new report
creation or changes, definition of specific periods that
affect the schedule, services, and much more.
Why StaffPro?
StaffPro allows you to reduce cost through reduction or
reallocation of staff. The numbers are retrieived from your
existing transactions over a period of time. The implementation
is simple, fast and the ongoing maintenance effort is
minimal. The resulting schedules and reports offer an
accurate picture of what is really going on at each site
without transaction timings, work process studies or constant
input of staff activity.
These features deliver up-to-date awareness of current
branch staff productivity to those responsible for it, and
provide the tools to let them optimize it. StaffPro is designed
to fit easily into your existing operational and IT environment,
using existing personnel and assets.
With StaffPro there is no longer any argument about what
the optimal staffing levels should be. Because StaffPro
shows both what is happening and what should be done, and
provides tools to help achieve it.
Remember
StaffPro's features:
- Quantify performance data
- Identify top performing staff and branches
- Increase performance and reduce turnover through a performance
measurement system
- Access detailed online reports that are delivered to any
authorized user, anytime or anyplace
- Forecast work schedules for full-time, part-time, float
personnel and other branch staff based on transaction history.
- Trends are identified and applied to schedules
StaffPro offers tracking, reporting
and performance measurement across multiple services including
teller, platform and loan.
Request a FREE staffing Assessment
Contact Sales for
more information.
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